% (No) of respondents | |||
---|---|---|---|
Identified problems | 1999 | 2000 | 2003 |
Lack of/poor quality of medicines | 54 (14,128) | 58 (14,621) | 55 (14,052) |
Bad staff attitude | 15 (4,015) | 25 (6,276) | 29 (7,447) |
Bad service | 29 (7,561) | 40 (10,098) | 27 (6,751) |
Extra payment to doctors | 9 (2,376) | 12 (3,091) | 17(4,440) |
Have to pay for medicines | 9 (2,202) | 17 (4,263) | 17 (4,379) |
Difficult to reach | 22 (5,588) | 19 (4,785) | 16 (4,164) |
Doctors not available | 7 (1,876) | 13 (3,178) | 15 (3,887) |
Dirty, poor equipment/facilities | 15 (3,984) | 13 (3,399) | 11 (2,887) |
Lack of doctors/specialists/nurses | 18 (4,698) | 14 (3,561) | 10 (2,618) |
Lack of different services | 6 (1,481) | 14 (3,478) | 10 (2,600) |
No problem | 6 (1,679) | 1 (238) | 1 (338) |
Too few beds/lack of facilities | 7 (1,833) | 7 (1,886) | 7 (1,706) |